Reference

hk pools asli Privacy Policy for Your Account

Clear account data handling is at the centre of the hk pools asli Privacy Policy.

Account clarityWallet awarenessDevice choicesPolicy access
hk pools asli hk pools asli Privacy Policy for Your Account
HELP WITH DATA

Reach support when policy questions arise

A clear support path helps you ask about Privacy Policy choices without guessing where to begin.

Policy requests Use the account support route to ask what data we hold, why it is…
Wallet status When a DANA, OVO, GoPay or QRIS reference appears in a privacy request, send…
Access changes If your phone, device or account details need correction, contact us through the support…
DATA HANDLING

Explore how hk pools asli handles records

We keep Privacy Policy practice close to the actions you take in the account.

Account creation

When you open an account, we use the details you submit to create your profile and provide account access.

Device behaviour

Your phone, tablet or desktop may send basic device and browser signals when you sign in.

Cookies

Cookies can keep a session active, remember selected policy settings, and help the account page load correctly.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions, we may retain a masked reference, amount status and…

Storage periods

We retain account and support records only as long as needed for the stated service, security checks, dispute handling or…

Your requests

You can ask us to access, correct, restrict or delete eligible personal data through the support route beside the account…

Browse Privacy Policy answers before joining

These Privacy Policy answers cover the questions we expect you to ask before opening an account or connecting a local wallet. They explain account data, device signals, cookies, payment references and requests for access or correction. If your situation is not covered, use the support path beside the cashier and include only the details needed to locate your record.

It covers data used for account creation, phone verification, login protection, device signals, cookies, wallet references, support requests and record storage. It also explains your choices and how to ask for access, correction, restriction or deletion where the request is legally eligible.

We use your phone number to create and protect the account, complete the account access step, and verify sensitive requests. If you ask us to change profile data or discuss a wallet record, phone verification helps prevent another person from receiving or altering your account data.

Yes. The policy covers the account-linked reference, status and timing connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account actions. We use those records to match a receipt or resolve a status question, not to request your wallet PIN.

When you sign in from a phone, tablet or desktop, basic browser and device signals may be recorded. We use them to maintain login security, identify unusual access and investigate account issues. The purpose is account protection, not a request for unrelated personal content.

Cookies can keep your session active and remember selected policy settings on the browser you use. You can adjust cookie controls in your browser. If you remove them, you may need to sign in again before reaching the account or cashier area.

You can contact us through the support route shown beside the account area and ask to access or correct eligible data. We may verify your phone first. We will explain any record that must remain for security, dispute handling or legal duties.

Yes. Account access and related data handling depend on local law. Where local law permits, you can read the Privacy Policy before opening an account. If you are in Indonesia and need a policy clarification, use the account support path without sharing a password or wallet PIN.